Who We Are
Our website address is: https://www.annaiglobalbusiness.com
We are ANNAI Social Welfare Research Foundation Import & Export, based in Salem, Tamil Nadu, India. We deal in premium quality men’s and women’s clothing, footwear, and accessories for domestic and international export markets.
For any privacy-related concerns, you can reach us at: info@annaiglobalbusiness.com
What Personal Data We Collect and Why
Orders and Purchases
When you place an order on our store, we collect your name, email address, billing and shipping address, phone number, and payment details. This data is used solely to process and fulfil your order, send order confirmations, and provide customer support. We do not store full payment card details on our servers — all transactions are processed securely through Razorpay or WooPayments.
Account Registration
If you create an account on our website, we store your name, email address, and order history in your user profile. You can view, edit, or delete your personal information at any time from your My Account page (except your username cannot be changed).
Contact Forms
When you submit a contact or enquiry form, we collect your name, email address, and message content. This information is used only to respond to your enquiry. We do not use contact form submissions for marketing without your explicit consent.
Comments
If you leave a comment on our site, we collect the data shown in the comments form along with your IP address and browser user agent string for spam detection. An anonymised hash of your email address may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/.
Media Uploads
If you upload images to the website, please avoid uploading images with embedded EXIF GPS location data. Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies to improve your experience on our website. Here is a summary of the cookies we may set:
- Session cookies: Set temporarily when you visit the site; discarded when you close your browser.
- Login cookies: If you log in, we set cookies to save your login session (lasts 2 days, or 2 weeks if you select “Remember Me”). Screen display cookies last for 1 year.
- Comment cookies: If you leave a comment and opt in, your name, email, and website are saved in cookies for 1 year so you don’t have to re-enter them.
- Cart and WooCommerce cookies: Used to maintain your shopping cart contents and remember your preferences during your session.
Embedded Content from Other Websites
Pages on our site may include embedded content (e.g., videos, maps, or social media posts). Embedded content from other websites behaves in the same way as if you had visited those websites directly. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
Who We Share Your Data With
We do not sell your personal data to third parties. We share your information only where necessary to fulfil your order or comply with the law:
- Payment processors: Razorpay and WooPayments process your payment details securely. We never store your full card number.
- Shipping partners: We share your name, address, and phone number with our courier and logistics partners (such as Shiprocket) to deliver your order.
- Email service: Your email address may be used to send transactional emails (order confirmation, shipping updates) via our email provider.
- Legal requirements: We may disclose data if required by Indian law, a court order, or regulatory authority.
How Long We Retain Your Data
Order data is retained for a minimum of 7 years as required by Indian GST and accounting regulations. Comment metadata is retained indefinitely to help us recognise and approve follow-up comments. If you have an account, your personal information is stored until you request deletion. You may request deletion of any data not required for legal or tax compliance by emailing us at info@annaiglobalbusiness.com.
Your Rights Over Your Data
If you have an account on this site or have placed an order, you can request:
- An exported copy of the personal data we hold about you.
- Correction of any inaccurate personal data.
- Erasure of your personal data (where not required for legal, tax, or security purposes).
To exercise any of these rights, please email us at info@annaiglobalbusiness.com with the subject line “Data Request”. We will respond within 30 days.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Payment data is processed by Razorpay (India) and WooPayments, both of which operate under their own privacy policies and security standards. Your shipping data may be shared with international logistics partners when your order is destined for export.
Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
ANNAI Social Welfare Research Foundation Import & Export
Salem, Tamil Nadu, India
Email: info@annaiglobalbusiness.com
This policy was last updated in June 2025.