At ANNAI Social Welfare Research Foundation (“ANNAI”, “we”, “us”, or “our”), we want you to shop with confidence. This Refund & Returns Policy explains when and how you can return items purchased from www.annaiglobalbusiness.com and how refunds are processed. All amounts are in Indian Rupees (INR ₹).
Last updated: June 2026
1. Returns & Exchanges
- Eligible items may be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, undamaged, and returned with their original tags and packaging.
- For hygiene and safety reasons, certain items (such as innerwear and items marked non-returnable) cannot be returned unless they arrive defective or incorrect.
- Footwear must be tried on indoors and returned in its original box, unmarked and unworn outdoors.
2. How to Start a Return
To start a return or report a damaged, defective or incorrect item, email info@annaiglobalbusiness.com with your order number and clear photographs within 48 hours of delivery. Our team will guide you through the return or exchange process and share the return address.
3. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 7–10 business days. Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.
- Shipping charges are non-refundable unless the return is due to our error (a defective, damaged or incorrect item).
- Where a return is due to our error, we will also cover the cost of return shipping.
- Sale or clearance items, if marked “final sale”, may not be eligible for a refund — please check the product page before ordering.
4. Cancellations
Orders may be cancelled before dispatch by contacting us as early as possible at info@annaiglobalbusiness.com. Once an order has been shipped it cannot be cancelled, but it may be eligible for return as described above. Bulk and made-to-order export orders may be subject to separate cancellation terms communicated at the time of order.
5. Late or Missing Refunds
If you have not received an approved refund within the stated timeframe, first check with your bank or card provider, as processing times vary. If you have done this and still have not received your refund, please contact us at info@annaiglobalbusiness.com and we will help resolve it.
6. Contact Us
For any questions about this Refund & Returns Policy, please contact us:
ANNAI Social Welfare Research Foundation
Salem, Tamil Nadu – 636 001, India
Email: info@annaiglobalbusiness.com
Phone: +91 9385635944